4999 com Privacy Policy —
Your Data Is Our Responsibility

Welcome to 4999 com's Privacy Policy. This policy explains what information we collect, how we use it, and the steps we take to protect your privacy.

4999 com believes your personal data belongs to you. We are committed to never using your information without your consent or selling it to third parties. By creating an account or using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to the 4999 com website, mobile app, and all related services. Any changes will be updated on this page, and you will be notified accordingly.

4999 com collects only the information needed to deliver the best possible service. The categories of data collected are outlined below:

4999 com uses the data it collects only for specific, legitimate purposes. We never use your information unnecessarily.

• For account creation, verification, and management — your information is required to complete the registration process and confirm your identity.
• For processing deposits and withdrawals — your financial information is used to ensure fast and secure transactions.
• To prevent fraud, money laundering, and abuse — technical and transactional data is analyzed for security purposes.
• To keep you informed about promotions, bonuses, and important updates — marketing communications are only sent with your consent.
• To meet legal obligations — necessary information is retained and provided in accordance with regulatory authority requirements.
• To promote responsible gaming — gaming behavior is analyzed to identify at-risk users and provide them with appropriate support.
• To improve platform services and user experience — usage data helps us identify and address issues.

4999 com does not sell your data to advertisers or any third party for commercial purposes. However, limited information may be shared in specific circumstances:

• Payment Providers: Financial information is shared with bKash, Nagad, Rocket, or your bank as needed to process deposits and withdrawals.
• Identity verification services: As part of the KYC process, identity document details may be shared with approved verification agencies.
• Legal Authorities: Required information is disclosed in compliance with legal orders from courts or regulatory authorities.
• Technology service providers: Authorized technology partners responsible for cloud storage, cybersecurity, and system maintenance may access limited data, but are not permitted to use it independently.

4999 com stores your data in accordance with the highest security standards. Our security measures include:

• 256-bit SSL Encryption: All data transmitted through the website and app is protected with industry-standard encryption. No one can intercept your information in transit.
• Two-Factor Authentication (2FA): OTP verification is available at login to prevent unauthorized access to your account.
• Encrypted Database: All stored data is kept in encrypted databases. Internal staff access to data is both restricted and logged.
• Regular security audits: 4999 com regularly commissions third-party cybersecurity experts to audit its systems.
• Data Retention Policy: After account closure, data may be retained for up to 5 years to meet legal obligations, after which it is securely deleted.

You have full control over your data at 4999 com. You may exercise the following rights at any time:

• Right to access: You can request to know what information we hold about you at any time.
• Right to Correction: You may request a correction if any of your information on record is inaccurate.
• Right to Erasure: Beyond legal obligations, specific data will be deleted upon your request.
• Right to opt out of marketing: You can opt out of promotional emails or SMS at any time.
• Data Portability: You may request a copy of your information in a readable, portable format.
• Right to object to processing: You have the right to object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team: support@4999com.net

When using the 4999 com mobile app, it may access the following information — but only after obtaining your permission:

• Device Storage — for storing app data
• Camera — for KYC document uploads (optional)
• Notifications — for updates on bonuses, deposits, and withdrawals
• Network Access — for operating the service

Cookie Type: 4999 com uses three types of cookies — (1) essential cookies required for the site to function, (2) functional cookies that remember your preferences, and (3) analytical cookies that help us improve the site. You can disable non-essential cookies at any time.

4999 com may update this Privacy Policy from time to time. We will notify you via your registered email or SMS before any significant changes take effect. The date of the latest update will always be displayed at the top of the page.

For any privacy-related questions or concerns, please contact us directly:

• Email: support@4999com.net
• Live Chat: chat button at the bottom-right corner of the website
• Support Hours: 24 hours a day, 7 days a week